Where can I pick up my rented car?
You can either pick your rented vehicle from our main office location, about 15 minutes from the airport, or have the car delivered to you.
Can Fast Rent a car deliver the car to my hotel?
Yes, we can deliver the car to your hotel within Alajuela and Heredia Cities or SJO Airport at no charge.
1. We prepare the rental agreement in advance (all you do is sign upon taking possession of vehicle)
2. When we deliver your vehicle to the airport, we wait for you at the exit of the arrivals terminal with a sign displaying your name (airline arrival info is required)
3. You check-out the car at the airport or hotel.
Do you have an airport location?
No, an office at the airport would require us to raise our rates 12% airport fee. You can arrange to have one of our representatives meet you at the airport at no charge. Just provide us with your arrival info; we will wait for you at the exit of the arrival terminal with a sign with your name.
How much is the security deposit?
Our security deposit is $1000USD. At the beginning of the rental we authorize your card for this amount. At the end of the rental, we release this amount back to your credit card.
How old do I have to be?
The minimum rental age is 18 years.
Can the car leave the country?
For insurances purposes cars cannot be taken out of Costa Rica.
What happens if the rental vehicle experiences mechanical difficulties?
If your rental vehicle experiences mechanical issues, you can call 24/7 at 8875 6262.
Can I use my credit card insurance?
Yes, you only have to decline our insurance.
Below are links to the main credit card issuer’s rental car insurance coverage.
For additional information, contact your local credit card provider
The credit card rental insurance information is provided as a reference only and does not stipulate any type or implied agreement. It is up you to inquire about the particulars of your credit cards rental car protection program.
Is there a charge for additional driver?
No charge for additional driver.
Is there a minimum rental period requirement?
Yes. We require 3 days minimum rental period.
So exactly what is included in your all-inclusive daily rate?
Insurance, all taxes, unlimited miles, additional drivers, delivery and pick up of your car at the San Jose Airport or your hotel within the central valley, a detailed road map of Costa Rica and 24/7 roadside service.
When do we pay the rental fee?
You pay here in Costa Rica right when we give you the car no before.
What do I have to do to reserve the vehicle?
We need your credit card information so we can secure the car for you.Note: Reservation rates subject to change if Not guaranteed by credit card.
What is your policy on cancellations?
If you need to cancel your reservation we require at least 3 days before the first day of your reservation. Otherwise there will be a charge of $100us to your credit card.
Are your vehicles soft top or hard top?
ALL our vehicles are HARD-Tops. Most people prefer a hard top because they offer added security for your belongings inside the vehicle. Hard Tops also allow us to secure surf boards. All our vehicles are equipped with Cd player, A/C and roof racks.
Note: Never leave valuables in the car. Do not leave anything lying in sight and always park in guarded secure areas.