RETURN POLICY AND VEHICLE RETURN FORM
1. EARLY RETURNS
If you return the rental vehicle before the scheduled return date specified in the rental agreement, the following notice requirements and refund policies apply:
● Weekly rentals: At least 3 days’ advance notice is required.
● Rentals exceeding 10 days: At least 1 week’s advance notice is required.
● Rentals exceeding 20 days: At least 2 weeks’ advance notice is required.
Failure to provide the required advance notice may result in no refund for unused rental days, subject to the applicable rental agreement.
Refund method: Any approved refund will be issued using the same payment method originally used by the customer.
Special rates and discounts: If a special rate or discount was applied to the original reservation, FAST Rent A Car reserves the right to recalculate the rental charges using the standard rate applicable at the time of the rental. The applicable rental charges will be deducted from the amount paid, and any remaining balance will be refunded to the customer, subject to the rental agreement.
2. LATE RETURNS
Returning the rental vehicle after the scheduled return date or scheduled return time specified in the rental agreement, without prior written authorization from FAST Rent A Car, may result in additional charges.
The customer will be responsible for all applicable additional charges resulting from the late return, including charges for additional rental days and any other services or charges specified in the rental agreement.
Customers who need to extend the scheduled return date or scheduled return time must contact FAST Rent A Car in advance and obtain prior written authorization.
3. EXTRA HOURS AND LATE RETURN CHARGES
A grace period of up to 1 hour after the scheduled return time specified in the rental agreement is permitted at no additional charge.
After the grace period, an additional charge of US$10 per hour will apply for up to 3 additional hours.
If the vehicle is returned more than 3 hours after the scheduled return time, an additional full rental day will be charged.
All late returns remain subject to the terms and conditions of the rental agreement, including any applicable additional charges.
